In these Terms following terms have the following meanings:
“App” an application available to User’s on google play store or istore;
“Chargeback” a bona fide demand by a credit-card provider for EM to make good the loss the credit card provider has incurred because the User has disputed purchase for any reason whatsoever which the User paid for using its credit card;
“Commission” EM shall receive fifteen percent from the Revenue paid by User Customer to a User Driver for availing his/her services through the Website or the App;
“E-Auto” any rickshaw;
“E-Bike” any motorcycle;
“E-Executive” any car that is 1300cc;
“E-Executive Plus” any car that is 1600cc or above;
“E-Go” any car that ranges from 660cc to 1000cc;
“E-Mini” any car that is 660cc;
“E-Wallet” the amount overpaid or given by the User Customer to the User Driver or EM directly to add credit amount in User Customer account;
“Payment Provider” any third party approved by EM which enables Users to make transactions but includes Meezan Bank, jazz cash and easy paisa;
“Refund” the return of monies to a User after a bona fide dispute, often issued prior to a chargeback;
“Revenue” the total amount paid by a User Customer to a User Driver
“Rides” E-Auto, E-Bike, E-Executive, E-Executive Plus, E-Go and E-Mini collectively;
“Term” this terms and condition
“User” any user of the Website or App whether a User Driver or User Customer;
“User Customer” any User of the Website or the App who desires to avail the services of EM for booking transportation facilities only;
“User Driver” any User of the Website or App, with a valid driving license and no ongoing litigation related to road accidents, who wish to provide their professional driving services independently to User Customer;
“EM” Executive Movers (Private) Limited, registered under the Companies Act, 2017 with the Securities Exchange and Commission of Pakistan.
“Violation” infringement of the by a User of any of the clauses and provisions set out within the Term;
“Website” the website at www.executivemovers.com.pk
EM reserves the right to change the names of the Rides in its sole discretion and bring any changes as they deem fit and just.
EM is a technology based private limited company that owns and operates the Website and the App. EM has provided the User’s with a platform to connect with one another and enter into an independent contract which may allow the User Customer to book Rides and the User Driver has the discretion to either confirm or reject the ride
You can view your payment details in the cards management section provided to you on your User Account.
If a situation arises whereby a User Customer chooses to make a payment for any of the transportation facilities available on the Website or/and the App, and the amount exceeds from the available credits in their E-Wallet, he/she cannot complete the transaction until they reload the credit in their E-Wallet Credit or User Customer can then pay the whole amount directly from their payment card the details of which they have provided on the Website or/and the App. The User Customer cannot make part payments when they have availed the service for e.g. utilizing E-Wallet and making the rest of the payment from their payment card or through cash. Part payments are not permitted.
Except where prohibited by applicable law, any claim or cause of action by you concerning EM or arising out of or related to these Terms must be filed within one year after such claim or cause of action arose, or be forever barred.
The Terms constitute the sole and entire agreement between you and EM regarding the Website/App and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Website/App.